Voice and Chat Bot

Voice and Chat Bot

An automation engine that understands intent, responds across call center, WhatsApp, web chat, and in-app chat channels, and hands off to human support when needed.

Unified Voice + Chat Flow

Delivers a consistent customer experience across all channels with one shared knowledge base.

Intent Routing

Routes requests by intent so users reach the right answer or the right team faster.

Integration Ready

Fast integration with CRM, helpdesk, and webhook infrastructure.

Pricing & Packages

Contact us for custom pricing.

We prepare quotes based on your use case and team size.

Request Demo

Our Other Products

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AI-powered analysis for Google Meet, MS Teams, and Zoom. Transcription, emotion analysis, and automated insights.

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Call Center Analytics

Intelligent call center performance analysis with sentiment tracking and agent scoring.

QA ScorecardsAgent CoachingSentiment Trends
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Social Media Analysis

Track brand sentiment, campaign impact, and competitor movement across social channels in one dashboard.

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Our Supporters:

Usage Areas

24/7 Self-Service and First Contact Resolution

Handle routine requests such as FAQ, shipment tracking, information lookup, returns, and order status 24/7 across call center, WhatsApp, web chat, and in-app chat, while reducing agent workload.

Personalized Support and Smart Handoff

Generate the best response based on customer intent, past interactions, and live sentiment signals; when needed, transfer the conversation to the most suitable live agent with the full conversation summary.

End-to-End Appointment, Form and Procedure Automation

With CRM integration, complete appointment creation, updates, cancellations, form filling, and application workflows through voice or chat without human intervention.

Sales, Campaign and Customer Win-back

Run segment-based campaigns, payment reminders, cross-sell, and win-back scenarios automatically across voice and chat, then hand interested customers to sales instantly.

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Voice + Chat Bot API

Orchestrate intent detection, response generation, and human handoff through API-first bot workflows.

Expose bot sessions to your CRM/helpdesk and trigger outbound or follow-up journeys with webhook callbacks.

Conversation API
Session state API
Intent routing hooks
Handoff API
Webhook callbacks
SDK-ready endpoints

Get To Know About AiSenseUs

Can the bot work on both voice and chat channels?

Yes. The platform supports unified intent handling across voice and chat journeys.

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We always try to be the best support to you as possible

Contact us for questions, problems, opinions, suggestions and new feature ideas.

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