Analyze existing call center recordings for sentiment, topics, agent performance, and smart action recommendations on your telephony stack.
Measures agent performance with standard metrics and makes comparisons visible.
Detects risky call patterns in real time and notifies the supervisor team.
Shows satisfaction trends by channel, team, and shift.
संदर्भ मूल्य निर्धारण वैश्विक कॉन्टैक्ट-सेंटर एनालिटिक्स विक्रेताओं के बेंचमार्क पर आधारित है। VoIP/PBX इन्फ्रास्ट्रक्चर शामिल नहीं है।
For 5 - 25 agents
वार्षिक बिलिंग - बचत करें $240
For 10 - 75 agents
वार्षिक बिलिंग - बचत करें $336
For 25 - 250 agents
वार्षिक बिलिंग - बचत करें $480
For 50+ agents
वार्षिक बिलिंग - बचत करें $720
Track agent-level quality, call duration, and resolution metrics in one live dashboard.
Evaluate call records quickly with standard scorecards and produce coaching notes.
Spot CSAT/NPS changes early by team, channel, and shift.
Catch critical patterns automatically and support supervisors with real-time alerts.
Ingest call metadata and audio references through API to enrich QA and performance analytics on top of your current telephony stack.
Push sentiment scores, compliance flags, and agent KPIs to BI, CRM, and workforce systems with scheduled or event-based sync.
No. We provide analytics only and work on top of your existing telephony stack.
Yes. We can ingest call records and audio streams from your current call center systems for analysis workflows.
Yes. Our on-prem package is available for enterprise contact centers with local deployment needs.
Yes. We support KVKK-oriented data processing controls and retention policies in enterprise setups.
प्रश्नों, समस्याओं, विचारों, सुझावों और नई फीचर विचारों के लिए हमसे संपर्क करें।
हमसे संपर्क करें
